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隱私政策

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Effective Date: July 30, 2025

Last Updated: July 30, 2025

 

Linkest.hk highly values the privacy of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with Hong Kong laws, including the Personal Data (Privacy) Ordinance. Please read this policy carefully to understand how we handle your personal data.

 

1. Categories of Personal Data We Collect

To provide you with high-quality products and services, we may collect the following categories of personal data:

 

Data You Provide Directly:

  • Contact Information: When you interact with us through forms on our website, email, phone, or instant messaging, we may collect your name, email address, phone number, postal address, etc.

  • Account Information: If you choose to register an account with Linkest.hk, we may collect your name, email address, password, preference settings, and other account-related information.

  • Purchase Information: When you purchase our lab-grown diamonds or related products, we will collect your order details, shipping address, delivery preferences, billing address, and payment-related information (we process payments only through trusted third-party payment platforms and do not directly store your complete payment details, such as credit card numbers).

  • Customer Service and Inquiries: Any information you provide when making inquiries, requests, or interacting with our customer service.

  • Feedback and Reviews: Any reviews, comments, or user-generated content you post on the website.

 

Data Collected Through Automated Technologies:

  • Browser and Device Information: When you visit Linkest.hk, we may automatically collect information about your browser type, operating system, IP address, device identifier, referring website URL, pages you visit, date and time of visits, and your activity on the website (e.g., click history, duration of stay). This type of information is typically collected through Cookies and similar technologies.

 

Information from Other Sources:

  • With your explicit consent, we may obtain additional information about you from third-party partners or public databases.

 

2. How We Use Your Personal Data

 

We collect and use your personal data primarily for the following purposes:

To Provide, Operate, and Improve Our Products and Services:

  • Processing and fulfilling your orders and arranging shipments.

  • Managing your account and personal information.

  • Responding to your inquiries and providing excellent customer service.

  • Analyzing website usage to understand user behavior and consequently improve our website design, user experience, and products.

  • Developing new products and services.

 

To Communicate with You:

  • Sending you notifications or updates regarding your orders, account activity, or service-related matters.

  • With your consent, sending you information about Linkest.hk’s products, promotions, latest news, or marketing materials. You can opt-out of receiving such communications at any time via email or through your website settings.

 

To Personalize Your Experience:

  • Displaying more relevant products and content based on your preferences and browsing history.

 

To Maintain Security and Prevent Fra

ud:

  • Protecting the security of Linkest.hk and preventing unauthorized access, fraudulent activities, or misuse.

 

To Comply with Legal and Regulatory Obligations:

  • Complying with applicable laws, regulations, legal processes, or governmental requests in Hong Kong or other jurisdictions.

 

3. Cookies and Similar Technologies

Linkest.hk uses Cookies, Web Beacons, and other similar technologies to collect information about your browsing behavior. These technologies help to:

  • Ensure Website Functionality: Essential Cookies are used to support the basic functions of the website, such as allowing you to add items to your shopping cart and complete the checkout process.

  • Enhance Website Performance: Performance Cookies help us understand how visitors use the website, identify popular pages, and detect any technical issues, enabling us to continuously optimize.

  • Personalize User Experience: Functional Cookies allow the website to remember your preferences (e.g., language, region) and provide more personalized content.

  • Advertising and Promotions: We or our advertising partners may use Cookies to deliver advertisements that may be of interest to you.

You can manage and refuse Cookies by changing your browser settings. Please note that disabling certain Cookies may affect some functionalities of Linkest.hk and may result in them not operating properly.

 

4. Disclosure of Personal Data

We are committed to protecting your personal data and will not sell, rent, or otherwise disclose your personal data to third parties without your consent, except as otherwise stated in this policy:

  • Service Providers: We may share your personal data with third-party service providers who assist us in operating Linkest.hk. These service providers include, but are not limited to:

    • Payment processing and financial institutions.

    • Logistics and shipping companies.

    • Website hosting, maintenance, and data analysis services.

    • Customer service and communication services.

    • Marketing and advertising platforms.
      These service providers are only authorized to use your personal data to perform services for us and are bound by strict confidentiality obligations.

  • Legal Requirements: If required by law, regulation, court order, or government agency, we will disclose your personal data in compliance with such requirements.

  • Transfer of Business Assets: In the event of a merger, acquisition, sale of assets, or bankruptcy of Linkest.hk, your personal data may be transferred as one of the assets.

  • With Your Consent: We may share your personal data with other third parties when you have expressly authorized or instructed us to do so.

 

5. Data Security

We are committed to implementing appropriate technical and organizational measures to protect your personal data from unauthorized access, processing, loss, damage, or leakage. However, due to the open nature of the Internet, we cannot guarantee absolute security. You are responsible for protecting your account information (e.g., password) and ensuring that your activities on Linkest.hk are secure.

 

6. Your Rights

In accordance with the Personal Data (Privacy) Ordinance of Hong Kong, you may have the following rights:

  • Right of Access: You have the right to request confirmation from us as to whether we hold any personal data about you and to request access to such data.

  • Right to Correction: If you believe that the personal data we hold about you is inaccurate or incomplete, you have the right to request us to make corrections.

  • Right to Object: You have the right to object to us using your personal data for direct marketing purposes.

If you wish to exercise any of these rights, or have questions about how we process your personal data, please contact us using the contact details provided at the end of this Privacy Policy.

 

7. Links to Third-Party Websites

Linkest.hk may contain links to third-party websites. We are not responsible for the privacy policies or content of these third-party websites. We advise you to carefully read the privacy policy of any third-party website you visit.

 

8. Children’s Personal Data

Linkest.hk’s products and services are not intended for children under 18 years of age. We do not knowingly collect personal data from children under 18. If you are a parent or guardian of a child and you discover that your child has provided us with personal data, please contact us immediately, and we will take reasonable steps to remove such information.

 

9. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in our business operations, technology, or legal requirements. Any changes will be posted on this page, and the “Effective Date” and “Last Updated Date” will be revised. We encourage you to review this policy periodically to ensure you are aware of our latest privacy practices.

 

10. Contact Us

If you have any questions about this Privacy Policy, how we handle your personal data, or wish to exercise your personal data rights, please contact us through the following channels:

Email: [info@linkest.hk]
Phone: [+852 9222 5438]

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Linkest.hk非常重視閣下的個人資料私隱。本隱私政策旨在說明我們如何根據香港法律（包括《個人資料（私隱）條例》）收集、使用、披露和保護閣下的個人資料。請仔細閱讀本政策，了解我們如何處理您的個人資料。
 
1. 我們收集的個人資料類別
為了向您提供優質的產品和服務，我們可能會收集以下類別的個人資料：
您直接提供的資料：

  1. 聯繫資訊： 當您透過網站上的表格、電子郵件、電話或即時通訊與我們互動時，我們可能收集您的姓名、電郵地址、電話號碼、郵寄地址等。

  2. 帳戶資訊： 若您選擇在 Linkest.hk註冊帳戶，我們可能收集您的姓名、電郵地址、密碼、偏好設定及其他帳戶相關資料。

  3. 購買資訊： 當您購買我們的培育鑽石或相關產品時，我們將收集您的訂單詳情、收貨地址、送貨偏好、賬單地址及付款相關資訊（我們僅透過受信任的第三方支付平台處理付款，並不直接儲存您的完整付款詳情，例如信用卡號碼）。

  4. 客戶服務與查詢： 您在向我們諮詢、提出要求或與客戶服務互動時提供的任何資訊。

  5. 意見與評論： 您在網站上發佈的任何評價、評論或用戶生成內容。

透過自動化技術收集的資料：

  1. 瀏覽器與設備資訊： 當您訪問 Linkest.hk時，我們可能會自動收集有關您使用的瀏覽器類型、操作系統、IP 地址、設備識別碼、參考網站 URL、您訪問的頁面、訪問日期與時間、在網站上的活動（例如點擊記錄、停留時間）等資訊。此類資訊的收集通常是透過 Cookies 和類似技術進行。

其他來源的資訊：

  1. 在我們獲得您明確同意的情況下，我們可能從第三方合作夥伴或公共資料庫獲取您的額外資訊。

 
2. 我們如何使用您的個人資料
我們收集和使用您的個人資料，主要用於以下目的：
提供、營運和改善我們的產品與服務：

  1. 處理及履行您的訂單，安排寄送。

  2. 管理您的帳戶和個人資料。

  3. 回應您的查詢，並提供優質的客戶服務。

  4. 分析網站使用情況，以了解用戶行為，從而改善我們的網站設計、用戶體驗及產品。

  5. 開發新產品和服務。

與您溝通：

  1. 就您的訂單、帳戶活動或服務相關事宜，向您發送通知或更新。

  2. 在您同意的情況下，向您發送有關 Linkest.hk的產品、促銷活動、最新消息或市場推廣資訊。您可以隨時透過電郵或網站內的設定選擇退出接收此類通訊。

個人化您的體驗：

  1. 根據您的偏好和瀏覽歷史，向您展示更相關的產品和內容。

維護安全與防止欺詐：

  1. 保護 Linkest.hk的安全，防止未經授權的訪問、欺詐行為或濫用。

遵守法律與監管義務：

  1. 遵守香港或其他司法管轄區的適用法律、法規、法律程序或政府的要求。

 
3. Cookies 及類似技術
Linkest.hk使用 Cookies、網絡信標（Web Beacons）及其他類似技術來收集有關您瀏覽行為的資訊。這些技術有助於：

  1. 確保網站正常運行： 必要的 Cookies 用於支援網站的基本功能，例如讓您能夠在購物車中添加商品、完成結帳流程。

  2. 提升網站性能： 性能 Cookies 幫助我們了解訪客如何使用網站，識別哪些頁面最受歡迎，以及是否存在任何技術問題，以便我們持續優化。

  3. 個性化用戶體驗： 功能 Cookies 允許網站記住您的偏好（例如語言、地區），並提供更個人化的內容。

  4. 廣告與推廣： 我們或我們的廣告合作夥伴可能使用 Cookies 來投放您可能感興趣的廣告。

您可以透過更改瀏覽器的設定來管理和拒絕 Cookies。請注意，禁用某些 Cookies 可能會影響 Linkest.hk 的某些功能，導致無法正常運作。
 
4. 個人資料的披露
我們承諾保護您的個人資料，並不會在未經您同意的情況下，將您的個人資料出售、租賃或以其他方式透露給第三方，除非在本政策中另有說明：
服務提供商： 我們可能與協助我們營運 Linkest.hk的第三方服務提供商共享您的個人資料。這些服務提供商包括但不限於：

  1. 付款處理及金融機構。

  2. 物流與貨運公司。

  3. 網站託管、維護及數據分析服務。

  4. 客戶服務及通訊服務。

  5. 市場營銷及廣告平台。
    這些服務提供商僅獲授權使用您的個人資料以履行其為我們提供的服務，且受到嚴格的保密義務約束。

法律要求： 若法律、法規、法院命令或政府機構要求我們披露您的個人資料，我們將遵守相關規定。
業務資產的轉讓： 在 Linkest.hk 進行合併、收購、資產出售或破產等情況下，您的個人資料可能作為其中一項轉讓資產。
獲得您的同意： 在您明確授權或指示我們的情況下，我們可能與其他第三方共享您的個人資料。
 
5. 資料安全
我們致力於採取適當的技術和組織措施，以保護您的個人資料免受未經授權的訪問、處理、丟失、損壞或洩漏。然而，由於互聯網的開放性，我們無法保證絕對的安全。您有責任保護您的帳戶資訊（例如密碼），並確保您在 Linkest.hk上的活動是安全的。
 
6. 您的權利
根據香港《個人資料（私隱）條例》，您可能擁有以下權利：

  1. 查閱權： 您有權要求我們確認是否持有關於您的個人資料，並要求查閱該等資料。

  2. 更正權： 如果您認為我們持有的關於您的個人資料不準確或不完整，您有權要求我們進行更正。

  3. 反對權： 您有權反對我們將您的個人資料用於直接促銷。

如果您希望行使上述任何權利，或對我們處理您個人資料的方式有疑問，請透過本隱私政策末尾提供的聯繫方式與我們聯繫。
 
7. 第三方網站的鏈接
Linkest.hk可能包含指向第三方網站的鏈接。我們對這些第三方網站的隱私政策或內容概不負責。我們建議您在訪問任何第三方網站時，仔細閱讀其隱私政策。
 
8. 兒童的個人資料
Linkest.hk的產品與服務並非為 18 歲以下兒童設計。我們不會故意收集 18 歲以下兒童的個人資料。如果您是兒童的家長或監護人，並發現您的孩子向我們提供了個人資料，請立即與我們聯繫，我們將採取合理措施刪除相關資訊。
 
9. 隱私政策的變更
我們保留隨時修改本隱私政策的權利，以反映我們業務運營、技術或法律要求的變動。任何更改將在此頁面公佈，並更新「生效日期」和「最後更新日期」。我們鼓勵您定期查閱本政策，以確保您了解最新的隱私保護措施。
 
10. 聯繫我們
如果您對本隱私政策、我們如何處理您的個人資料，或希望行使您的個人資料權利，請透過以下方式與我們聯繫：

電郵：[info@linkest.hk]
電話：[+852 9222 5438]

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