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Effective Date: July 30, 2025

Last Updated: July 30, 2025

 

Linkest.hk highly values the privacy of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with Hong Kong laws, including the Personal Data (Privacy) Ordinance. Please read this policy carefully to understand how we handle your personal data.

 

1. Categories of Personal Data We Collect

To provide you with high-quality products and services, we may collect the following categories of personal data:

 

Data You Provide Directly:

• Contact Information: When you interact with us through forms on our website, email, phone, or instant messaging, we may collect your name, email address, phone number, postal address, etc.

• Account Information: If you choose to register an account with Linkest.hk, we may collect your name, email address, password, preference settings, and other account-related information.

• Purchase Information: When you purchase our lab-grown diamonds or related products, we will collect your order details, shipping address, delivery preferences, billing address, and payment-related information (we process payments only through trusted third-party payment platforms and do not directly store your complete payment details, such as credit card numbers).

• Customer Service and Inquiries: Any information you provide when making inquiries, requests, or interacting with our customer service.

• Feedback and Reviews: Any reviews, comments, or user-generated content you post on the website.

 

Data Collected Through Automated Technologies:

• Browser and Device Information: When you visit Linkest.hk, we may automatically collect information about your browser type, operating system, IP address, device identifier, referring website URL, pages you visit, date and time of visits, and your activity on the website (e.g., click history, duration of stay). This type of information is typically collected through Cookies and similar technologies.

 

Information from Other Sources:

• With your explicit consent, we may obtain additional information about you from third-party partners or public databases.

 

2. How We Use Your Personal Data

 

We collect and use your personal data primarily for the following purposes:

To Provide, Operate, and Improve Our Products and Services:

• Processing and fulfilling your orders and arranging shipments.

• Managing your account and personal information.

• Responding to your inquiries and providing excellent customer service.

• Analyzing website usage to understand user behavior and consequently improve our website design, user experience, and products.

• Developing new products and services.

 

To Communicate with You:

• Sending you notifications or updates regarding your orders, account activity, or service-related matters.

• With your consent, sending you information about Linkest.hk’s products, promotions, latest news, or marketing materials. You can opt-out of receiving such communications at any time via email or through your website settings.

 

To Personalize Your Experience:

• Displaying more relevant products and content based on your preferences and browsing history.

 

To Maintain Security and Prevent Fra

ud:

• Protecting the security of Linkest.hk and preventing unauthorized access, fraudulent activities, or misuse.

 

To Comply with Legal and Regulatory Obligations:

• Complying with applicable laws, regulations, legal processes, or governmental requests in Hong Kong or other jurisdictions.

 

3. Cookies and Similar Technologies

Linkest.hk uses Cookies, Web Beacons, and other similar technologies to collect information about your browsing behavior. These technologies help to:

• Ensure Website Functionality: Essential Cookies are used to support the basic functions of the website, such as allowing you to add items to your shopping cart and complete the checkout process.

• Enhance Website Performance: Performance Cookies help us understand how visitors use the website, identify popular pages, and detect any technical issues, enabling us to continuously optimize.

• Personalize User Experience: Functional Cookies allow the website to remember your preferences (e.g., language, region) and provide more personalized content.

• Advertising and Promotions: We or our advertising partners may use Cookies to deliver advertisements that may be of interest to you.

You can manage and refuse Cookies by changing your browser settings. Please note that disabling certain Cookies may affect some functionalities of Linkest.hk and may result in them not operating properly.

 

4. Disclosure of Personal Data

We are committed to protecting your personal data and will not sell, rent, or otherwise disclose your personal data to third parties without your consent, except as otherwise stated in this policy:

• Service Providers: We may share your personal data with third-party service providers who assist us in operating Linkest.hk. These service providers include, but are not limited to:

  • Payment processing and financial institutions.

  • Logistics and shipping companies.

  • Website hosting, maintenance, and data analysis services.

  • Customer service and communication services.

  • Marketing and advertising platforms.
    These service providers are only authorized to use your personal data to perform services for us and are bound by strict confidentiality obligations.

• Legal Requirements: If required by law, regulation, court order, or government agency, we will disclose your personal data in compliance with such requirements.

• Transfer of Business Assets: In the event of a merger, acquisition, sale of assets, or bankruptcy of Linkest.hk, your personal data may be transferred as one of the assets.

• With Your Consent: We may share your personal data with other third parties when you have expressly authorized or instructed us to do so.

 

5. Data Security

We are committed to implementing appropriate technical and organizational measures to protect your personal data from unauthorized access, processing, loss, damage, or leakage. However, due to the open nature of the Internet, we cannot guarantee absolute security. You are responsible for protecting your account information (e.g., password) and ensuring that your activities on Linkest.hk are secure.

 

6. Your Rights

In accordance with the Personal Data (Privacy) Ordinance of Hong Kong, you may have the following rights:

• Right of Access: You have the right to request confirmation from us as to whether we hold any personal data about you and to request access to such data.

• Right to Correction: If you believe that the personal data we hold about you is inaccurate or incomplete, you have the right to request us to make corrections.

• Right to Object: You have the right to object to us using your personal data for direct marketing purposes.

If you wish to exercise any of these rights, or have questions about how we process your personal data, please contact us using the contact details provided at the end of this Privacy Policy.

 

7. Links to Third-Party Websites

Linkest.hk may contain links to third-party websites. We are not responsible for the privacy policies or content of these third-party websites. We advise you to carefully read the privacy policy of any third-party website you visit.

 

8. Children’s Personal Data

Linkest.hk’s products and services are not intended for children under 18 years of age. We do not knowingly collect personal data from children under 18. If you are a parent or guardian of a child and you discover that your child has provided us with personal data, please contact us immediately, and we will take reasonable steps to remove such information.

 

9. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in our business operations, technology, or legal requirements. Any changes will be posted on this page, and the “Effective Date” and “Last Updated Date” will be revised. We encourage you to review this policy periodically to ensure you are aware of our latest privacy practices.

 

10. Contact Us

If you have any questions about this Privacy Policy, how we handle your personal data, or wish to exercise your personal data rights, please contact us through the following channels:

Email: [info@linkest.hk]
Phone: [+852 9222 5438]

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